Question 1

How do I use the gel and roll-on?

Accepted Answer

Both are for external use only. Apply a thin layer directly to the area you want to look after, then let it absorb. Wash your hands afterwards and keep clear of eyes and broken skin.

Question 2

Are the capsules a food supplement?

Accepted Answer

Yes. The capsules are a food supplement, designed to sit within your daily routine. Take two a day with water, and don't exceed the recommended dose. They're not a substitute for a varied, balanced diet.

Question 3

Is Electrolytes sugar-free?

Accepted Answer

Yes — Electrolytes is zero sugar. Stir one serving into water and make it part of your routine, before, during or after a session.

Question 4

Do you ship to the UK?

Accepted Answer

Yes, we ship across the United Kingdom. Delivery is free on orders over £20. Below that, the delivery cost is shown before you pay.

Question 5

Can I return it?

Accepted Answer

Yes. You have 30 days from delivery to return unused items in their original, sealed packaging. Email us with your order number and we'll sort it.

Question 6

What's the difference between the gel and the roll-on?

Accepted Answer

Both are cooling botanical topicals for external use, with the same clean finish. The Recovery Gel (100ml) is made to massage over larger muscles and joints, up to three times a day. The Pain Relief Roll-On (50ml) is pocket-size and rolls straight onto a specific spot with no need to use your hands — built for the gym bag and on the go.

Question 7

Should I choose the Training Trio or Build Your System?

Accepted Answer

The Training Trio brings together Creatine, Electrolytes and the Pain Relief Roll-On — one for the daily habit, one for around the work, one for afterwards. Build Your System is the full four-product line-up, adding the Recovery Gel and the Daily Capsules. Choose the Trio if you want what covers a session; choose Build Your System for the whole range. Both are priced below buying each item on its own.

Question 8

Which product is right for me?

Accepted Answer

For cooling comfort you apply after training, start with the Recovery Gel or the pocket-size Roll-On. For daily support as part of your routine, add the Capsules. For hydration support around your sessions, reach for Electrolytes. If you'd like more than one, the Training Trio or Build Your System bundle them together at a better price.

Question 9

What flavours does Electrolytes come in, and how do I make it?

Accepted Answer

Electrolytes comes in two flavours — Berry and Citrus — and it's zero sugar. Tear one stick into 300–500ml of water and stir. One serving a day, before, during or after a session.

Question 10

How do refunds work?

Accepted Answer

Once we receive your unused, sealed return within the 30-day window, we refund to your original payment method. This is in addition to your statutory rights.